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Module 06 · contact actions

GoHighLevel contact quick actions: one tap instead of six clicks

Tagging a patient for a recare text means opening the tag box, typing, picking and double-checking. Your front desk does it dozens of times a day. Put those jobs on buttons right on the patient record.

From $647 one-time in Full Polish
Press the buttons

Example chips for a dental front desk:

New patientInsurance verifiedRecall dueFinancing sentReview requestHygiene waitlist
1tap to add or remove a tag
6starting positions
0code for your team
Live bar

Tap the tags, open the treatment plan form

This is the real contact actions bar on a sample patient record, with dental chips and buttons. Nothing is saved in the preview.

Loading the live preview

A color per tag — the real contact actions bar on a sample patient record. Tap a quick tag, open Treatment plan, or drag the bar by its grip. Nothing is saved in the preview.

Use cases

Buttons for the jobs your team repeats

Front desk

Recall due

One tap tags the patient and your recare workflow sends the reminder.

Insurance coordinator

Insurance verified

Mark verification done so the confirmation message can go out.

Treatment coordinator

Treatment plan form

Plan value, next visit and status saved to custom fields in one short form.

Office manager

Review request

Ask happy patients for a review the moment they check out.

GoHighLevel contact page with a contact actions bar showing New patient, Insurance verified and Recall due chips and three buttons
Contact actions in Mono Studio. Chips and buttons along the bottom of the record.
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Quick tags

Chips show whether the patient has the tag, with their own on and off colors.

⇢

Buttons that start workflows

Add, remove or toggle tags with one press.

✎

Pop-up forms

Short forms mapped to custom fields, with your own success messages.

Process

How you wire your quick actions

Quick actions visit plan3 steps · from Full Polish
  1. Step 1

    List the repeat jobs

    Ask your front desk which tags they add most: recall due, insurance verified, new patient, review request, financing sent.

  2. Step 2

    Wire chips and buttons

    Each chip adds or removes a tag your existing workflows already listen for. Buttons can open a short form that fills custom fields such as plan value or next visit.

  3. Step 3

    Place and test

    Pick one of 6 starting positions, test every chip on a real patient record and confirm the workflow fires.

Packages

Contact actions start in Full Polish

Bright Smile
$297
Not in this tierLifetime account · 1 workspace · 3 team members · 10 saved templates
Full Polish
$647
✓ Includes contact actionsLifetime account · 2 workspaces · 5 team members · 25 saved templates
Practice Signature
$1,297
✓ Includes contact actionsLifetime account · 3 workspaces · 10 team members · 50 saved templates
Quick action questions

Contact actions FAQ

Need the workflows the buttons trigger? They ship with the SMS automation and review harvesting features of the snapshot.

A bar of buttons and quick tags on the contact page. One tap adds or removes a tag to start a workflow, and a button can open a short form that saves straight into custom fields.

The chip adds a tag such as “recall due”. Any GoHighLevel workflow that triggers on that tag starts as usual, so the recare text or task goes out without anyone opening the workflow builder.

Yes. Changes go through GoHighLevel’s own API with the signed-in user’s session, the same calls the interface makes, so a team member can only do what their permissions already allow.

Yes. A button can open a form with text, number, date, drop-down, email, phone or link fields, each mapped to a custom field on the contact, such as plan value or next visit date.

No. The contact page shows the new tag or field value straight away. If GoHighLevel refuses a change, the chip flips back and says why.

Optionally, yes: which tag was added or removed and by whom, or which field changed from what to what. Keep clinical details out of notes and messages, as your HIPAA policy requires.

Yes. Each chip or button can show in every sub-account or only in the ones you list.

The contact actions bar starts in Full Polish at $647 one-time.

One tap, not six clicks

Full Polish adds the contact actions bar alongside menus, a dashboard and a pipeline board.

Compare all packages

One-time price, lifetime access · login emailed within minutes · secure card payment by Stripe

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